Because this page doesn't sell the product or process payments, we're not able to issue refunds ourselves. Your order — and any refund on it — is handled entirely by the seller you purchase from after clicking through this page.
The seller states that every order is covered by a 30-day money-back guarantee. The exact steps and any conditions are set by the seller and shown on their order confirmation and support pages — please review those directly before ordering, since they're the final word on refund eligibility.
Consumers in the European Union (including Germany) and in the United Kingdom normally also have a statutory right to cancel a distance purchase within 14 days. This statutory right is separate from, and additional to, the seller's own guarantee. The exact terms and the cancellation procedure are set by the seller and shown on their order page.
Use the support contact (email or chat) provided in your order confirmation from the seller. Have your order number ready — that's the fastest way for their support team to look up your purchase.
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